Fredonia is hiring two new athletic trainers this week. I am in charge of reviewing their resumes and cover letters, scheduling interviews, and helping our leaders make a final decision.
In his new book The Excellence Dividend, Tom Peters asserts that that the best employees–the ones most likely to survive in the age of digital technology–are the ones with the best soft skills. This week’s newsletter is about one of the more important soft skills you can acquire.
It’s worth hiring for, firing for, and measuring for soft skills.